Shipping Policy

1. Delivery Coverage

Bikaneri Ghee offers Pan India delivery to serviceable locations. Courier availability can vary by PIN code and operational conditions.

2. Order Processing

Orders are processed after the order details, availability, and payment or other applicable confirmation requirements have been completed. Processing time may vary depending on the order.

3. Delivery Time

Estimated delivery timelines depend on the destination PIN code, courier network, weekends, public holidays, weather, and other circumstances. The delivery estimate communicated during order confirmation should be treated as the applicable estimate for that order.

4. Delivery Address

Please provide a complete and accurate delivery address, including PIN code and contact number. Delays caused by an incomplete or incorrect address may require additional coordination.

5. Shipment Tracking

Where a courier tracking facility is available, tracking details may be shared through the order communication channel.

6. Delivery Issues

If your package appears damaged, leaked, tampered with, or contains an incorrect or missing item, contact us promptly with your order details and supporting photographs.

7. Unsuccessful Delivery

If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the courier is unable to contact the recipient, re-delivery or other resolution may depend on the courier's applicable process.